Learning by Doing: How Epicforce Tech Customizes Practice Environments for Epicor Training
Learning by Doing: How Epicforce Tech Customizes Practice Environments for Epicor Training
Blog Article
Implementing a powerful ERP like Epicor Kinetic is only part of the transformation equation. The true value of any ERP system lies in how effectively end-users can engage with it in their day-to-day roles. Yet, traditional training methods—static slides, theory-heavy documentation, and classroom lectures—often fail to prepare users for the real-world complexity of ERP systems.
At Epicforce Tech, we believe there’s a better way: Learning by doing.
This is why we design customized practice environments as a core part of our Epicor training methodology. These environments mirror your actual business workflows, data structures, and system configurations—giving your team the freedom to explore, practice, and master Epicor safely and confidently.
In this post, we’ll walk through:
- Why hands-on learning is essential for ERP adoption
- The problems with one-size-fits-all training
- How Epicforce Tech builds customized, role-specific Epicor training environments
- The business benefits of real-world simulations
- How our training model leads to long-term performance gains
The Problem with Traditional ERP Training
Most ERP training programs follow a one-and-done model—users are shown how the system works in a classroom or over a webinar and then expected to apply that knowledge immediately in a live production environment.
Here’s what usually goes wrong:
- Lack of contextual learning: Generic training doesn't reflect how YOUR team uses Epicor.
- Fear of making mistakes: Users are hesitant to explore Epicor freely in a live system.
- Low retention: Without practice, users forget processes within weeks.
- No room for trial and error: Users never get to “break” the system and learn from it safely.
This results in frustration, poor adoption, and a high volume of support requests—undermining your ERP investment.
Why “Learning by Doing” Works Best
Research across industries confirms that experiential learning (also known as learning by doing) leads to:
- Higher retention rates
- Increased user confidence
- Faster application of new skills
- Stronger process alignment
When users interact with real data and simulate actual tasks, they’re not just memorizing—they’re internalizing. And when the training environment mirrors real-life usage, adoption soars.
How Epicforce Tech Builds Customized Epicor Practice Environments
At Epicforce Tech, we don’t believe in generic ERP training. We create custom training environments that simulate your business operations as closely as possible—so users can learn in a context that matters.
Here’s how we do it:
1. Deep-Dive Discovery
Before training begins, we collaborate with your internal teams to understand:
- Your business processes
- Department-specific workflows
- Modules in use (Finance, Manufacturing, Inventory, etc.)
- Common errors or bottlenecks
- Customizations and integrations already in place
This discovery phase ensures that training reflects your actual use of Epicor—not a one-size-fits-all template.
2. Safe, Realistic Practice Environment Setup
We build out a dedicated Epicor training instance using:
- A clone of your system configuration
- Anonymized or sample transactional data
- Customized security roles and permissions
- Simulated workflows based on real-world use cases
This gives users a safe space to explore, practice, and experiment without fear of affecting live data.
3. Scenario-Based Learning
Each training session is tied to role-specific scenarios, such as:
- A finance manager closing the month
- A production planner creating and scheduling a job
- A purchasing clerk generating POs and managing vendors
- A warehouse manager performing cycle counts and shipments
We create guided walkthroughs and interactive exercises for each scenario, ensuring users learn how Epicor supports their actual tasks.
4. Live Coaching + Interactive Feedback
During hands-on sessions, our certified consultants provide:
- Real-time feedback
- Error resolution guidance
- Tips and shortcuts
- Contextual explanations for each action
This support transforms training from passive watching to active doing and learning.
5. Self-Paced Practice + Reinforcement
After the session, users have access to:
- Sandbox environments to reinforce learning
- Role-specific training guides and videos
- Recorded sessions and follow-up exercises
- Post-training Q&A hours
We encourage your team to repeat tasks, explore new functions, and build muscle memory through practice.
Why This Method Works: Real Business Benefits
✅ Higher Confidence and Reduced Support Tickets
When users have practiced key processes in a risk-free setting, they’re more confident in the live system—resulting in fewer mistakes and less reliance on IT support.
✅ Faster Time to Productivity
Custom environments eliminate confusion and learning curves. Users don’t waste time figuring out how to apply generic lessons to their specific role—they already practiced it.
✅ Better Data Accuracy
Hands-on learning reduces the risk of data entry errors, incorrect transaction postings, and flawed reporting logic—protecting the integrity of your ERP system.
✅ Consistent Process Adherence
Custom environments reinforce YOUR company’s processes. Users don’t learn theoretical best practices—they learn your standards, applied to your system.
✅ Long-Term Skill Retention
Studies show that people retain up to 75% of what they learn by doing—compared to just 10% through reading or lectures.
Case Study: Empowering a Manufacturing Team Through Practice-Based Training
Client: A mid-sized industrial manufacturer recently upgraded to Epicor Kinetic and wanted their production, procurement, and finance teams trained effectively.
Challenge: Their previous ERP training was theoretical and disconnected from actual workflows. Users felt overwhelmed and hesitant to use the system post-go-live.
Epicforce Tech’s Approach:
- Built a replica training environment based on their new Epicor setup
- Developed workflow-specific exercises: creating jobs, processing invoices, and generating BOMs
- Conducted live sessions, hands-on labs, and follow-up coaching
Results After 60 Days:
- 80% reduction in post-launch support tickets
- 92% of users reported confidence in using Epicor independently
- 30% faster job completion times in production
How to Know If Your Team Needs a Practice-Based Training Environment
Ask yourself:
- Are users making repeated ERP mistakes?
- Are new hires taking too long to onboard?
- Is your team still using Excel or workarounds outside Epicor?
- Do support tickets spike after updates or process changes?
If the answer is “yes” to any of these, then your team would benefit from a learning-by-doing training approach.
Epicforce Tech’s Commitment to Practical, Sustainable Learning
At epicforce tech, we don’t train for the sake of training. We train to build capability, confidence, and competency.
Our customized Epicor practice environments are:
- Role-specific
- Process-aligned
- Realistic
- Scalable
- Fully supported
From onboarding to post-go-live to continuous improvement, we’re your long-term training partner.
Conclusion
Training that sticks doesn’t happen in theory—it happens in action. That’s why learning by doing is central to our ERP enablement strategy at Epicforce Tech.
By building custom practice environments tailored to your business, we help users master Epicor Kinetic in a way that’s practical, scalable, and sustainable. Your team gets more than training—they get experience, confidence, and the ability to drive real results.
Ready to empower your Epicor users with practical, hands-on training?
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epicforce tech — Training built on action, not assumptions.
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